Please allow 2 - 3 weeks for processing of your order. Due to our custom, made to order nature it takes us a bit longer to perfect your order.

Our products are made to order and as such, we do not accept returns. However, we are committed to ensuring your satisfaction and will work with you to resolve any issues you may have with your purchase. Feel free to contact us with any concerns and we will do our best to address them promptly and to your satisfaction.

Feel free to either send us a message through the contact form on our Contact Page or you can send us an email at help@defactousa.com and one of our team members will assist you.